If the vehicle is not right, here is exactly what we do.

The baseline: sold as-is, sales are final

Every used vehicle we sell is sold as-is under the signed purchase contract and the FTC Buyer’s Guide posted on the vehicle, unless a written warranty or service contract says otherwise. When the vehicle is as represented — the condition, mileage, and known flaws published on the listing — the sale is final. The two programs below are the exceptions we commit to.

3-day exchange

If the vehicle is not to your liking, you may exchange it within 3 calendar days of delivery and under 300 miles driven for another vehicle of similar value from our current inventory. Any price difference between the two vehicles is settled at the exchange and is paid by you. The returned vehicle must come back in the condition it left in — no new damage, modifications, or liens.

Last-resort return

If something is genuinely wrong with the vehicle, we fix it before anything else: first through the warranty or service contract where one applies, then in our own shop. If we cannot make it right after those options are exhausted, we will take the vehicle back and refund the purchase price minus a $1,299 restocking fee. Returns are a last resort, not a first option — the repair path comes first, every time.

What this policy does not cover

Buyer’s remorse outside the 3-day exchange window, damage or excess mileage added after delivery, modifications, or issues already disclosed in the listing’s condition notes and known flaws. This page supplements the signed purchase contract; it does not replace it.

How to start

Call or text (540) 450-5373 within the exchange window, or bring the vehicle to 691 N Loudoun St, Winchester, VA 22601. Bring your contract and both key sets.

Terms of service · Current inventory